Cookie Policy

1. What cookies are

Cookies are small text files placed on your device when you visit a website. Local storage works similarly, keeping small amounts of data in your browser.

2. How HOLD uses cookies

HOLD uses only strictly necessary cookies and local storage required for the service to function — for example, authentication tokens to keep you signed in during a session, and session identifiers to maintain your conversation state.

3. What we do not use

We do not use analytics cookies, advertising cookies, tracking pixels, or any third-party cookies. We do not use cookies or local storage to build profiles, serve advertisements, or track your behaviour across other websites or apps.

4. Your consent

Because we use only strictly necessary cookies, we are not required to obtain your consent under the Privacy and Electronic Communications Regulations (PECR). We include this information for transparency.

5. Managing cookies

You can manage or clear cookies through your browser or device settings. Disabling strictly necessary cookies or local storage may prevent HOLD from functioning correctly.

6. Contact

Questions about cookies? Email us at hello@holdwellbeing.ai.